Posters

POSTER: BEST PRACTICES IN AGENCY MANAGEMENT

Keshia Carlson

4/8/2020

Our visual: outlines the key agency relations/management responsibilities,  and success ingredients to drive operational excellence.

We break down:

  • The roles (strategy/governance, partnership management, engagement/delivery, and measurement/optimization),
  • Primary focus areas (talent, relationship, work/outcomes and performance).
  • And recipe to effectively establish this critical function.